Terms & Conditions

Effective Date: December 2025

These Terms & Conditions (“Terms”) govern your use of https://tevrawood.com (the “Site”) and all coaching, consulting, digital products, programs, communications, and services provided by Tevra Wood Consulting (“Company,” “we,” “us,” or “our”).

By accessing or using the Site or Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

For questions, contact:
📧 contact@tevrawood.com
📍 Chico, California, USA

1. Who We Are

Tevra Wood Consulting is a coaching and consulting business operating as a sole proprietorship and transitioning into an LLC. We provide business coaching, marketing and systems consulting, digital products, and educational content to women entrepreneurs and service providers.

These Terms apply to all visitors, customers, and users of the Site and Services.

2. Acceptance of Terms

By accessing or using the Site, submitting forms, making purchases, participating in coaching, or providing your contact information, you agree to be bound by:

  • These Terms

  • Our Privacy Policy

  • Any additional terms for specific products or programs

We may update these Terms at any time. Continued use of the Site indicates acceptance of the updated Terms.

3. Eligibility

To use our Site or Services, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter a contract

  • Agree to these Terms

4. SMS/Text Messaging Terms (Twilio Compliance)

By providing your phone number on tevrawood.com, you consent to receive SMS/text messages from Tevra Wood Consulting related to:

  • Appointment confirmations and reminders

  • Coaching or consulting communications

  • Program updates

  • Customer service

  • Marketing and promotional content (only if you explicitly opt in)

Message frequency may vary.

4.1 Consent Requirements

By submitting your phone number, you confirm:

  • You voluntarily opt in to receive SMS communication

  • You are the owner or primary user of the phone number

  • Consent is not required to make a purchase

  • You may withdraw your consent at any time

4.2 Opt-Out (Required by Twilio)

You may discontinue SMS communication at any time by:

  • Replying STOP to any text message

  • Emailing contact@tevrawood.com

After sending STOP, you may receive a final confirmation message.

4.3 Additional Commands

  • Reply HELP for customer support

  • Message and data rates may apply

4.4 Data Use

Your phone number may be stored or processed through secure third-party providers such as:

  • Twilio

  • GoHighLevel

  • Email or automation platforms

We will never sell or share your mobile number with unaffiliated third parties for marketing.

All SMS data is handled according to our Privacy Policy.

5. User Responsibilities and Acceptable Use

You agree not to:

  • Violate any laws or regulations

  • Use the Site for fraudulent or harmful purposes

  • Attempt unauthorized access to the Site or its servers

  • Interfere with the functionality or security of the Site

  • Copy, share, or distribute course materials or downloads without permission

  • Post unlawful, defamatory, obscene, or abusive content

  • Collect personal information from other users

  • Use automated systems (bots/scrapers) without permission

We may suspend or terminate access for violations.

6. Purchases, Payments & Refunds

6.1 Payments

If you purchase coaching, consulting, programs, or digital products:

  • You agree to provide accurate billing information

  • You authorize us and our payment processors (e.g., Stripe, PayPal, GHL) to charge your payment method

  • You are responsible for all charges incurred

We do not store full credit card numbers.

6.2 Refund Policy

Refund policies vary by product or service and are displayed on corresponding sales pages or agreements.

Unless otherwise stated in writing:

  • Coaching/consulting services are non-refundable once work has begun

  • Digital products and instant downloads are non-refundable

  • Events, workshops, or programs may have their own stated refund terms

7. Intellectual Property Rights

All content on the Site—including text, graphics, layouts, videos, worksheets, and downloads—is owned by or licensed to Tevra Wood Consulting.

You may not:

  • Copy, reproduce, distribute, or modify content

  • Share, upload, or resell purchased materials

  • Use content for commercial purposes without permission

You may print or download one copy for personal, non-commercial use.

8. User Content & Testimonials

If you voluntarily submit testimonials, comments, feedback, or materials (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, edit, display, and distribute that content for marketing or educational purposes.

We will not share private coaching or sensitive business details without permission.

9. No Guarantees or Professional Advice

We provide educational and strategic guidance, but we do not guarantee:

  • Increased income

  • Business success

  • Specific outcomes

  • Results from implementing strategies

You understand and agree that:

  • Results vary based on many factors outside our control

  • We do not provide legal, financial, tax, or mental health advice

  • You are responsible for your own decisions and results

10. Third-Party Links and Tools

Our Site may link to third-party websites or tools. We are not responsible for:

  • The content or accuracy of third-party websites

  • Their privacy practices

  • Their products or services

Your use of external sites is at your own risk.

11. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • The Site will be error-free or uninterrupted

  • Information is always accurate or current

  • That the Site is free from viruses or harmful components

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, consequential, or special damages

  • Our total liability shall not exceed the amount you paid us in the prior 3 months

You agree that your sole remedy for dissatisfaction with the Site or Services is to stop using them.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tevra Wood Consulting and its owner from claims, losses, liabilities, and expenses arising out of:

  • Your use of the Site or Services

  • Your violation of these Terms

  • Your violation of any law or third-party rights

14. Account Security

If you create an account:

  • You are responsible for maintaining confidentiality

  • You must notify us of unauthorized access

  • We are not responsible for losses due to compromised credentials

15. Termination

We may restrict or terminate access to the Site or Services at any time for any reason.

The following sections survive termination:

  • Intellectual Property

  • Limitation of Liability

  • Indemnification

  • Governing Law

16. Governing Law

These Terms are governed by the laws of the State of California.

Any disputes shall be handled in the courts of California, unless both parties agree to alternative resolution such as mediation or arbitration.

If you'd like arbitration or class-action waiver language (to match Sunny’s stronger approach), I can add that.

17. Changes to These Terms

We may update these Terms occasionally. The updated version will be posted with a new Effective Date.

18. Contact Us

Tevra Wood Consulting
📧 contact@tevrawood.com
🌐 https://tevrawood.com
📍 Chico, California, USA